Privacy Policy
Effective Date: September 17th, 2024
3Nines Technologies is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with our website or use our IT support services.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: When you contact us, subscribe to our newsletter, or request services, we may collect your name, email address, phone number, and business information.
- Non-Personal Information: We automatically collect information such as your IP address, browser type, device type, and other analytics data when you visit our website.
2. How We Collect Information
We collect information through:
- Direct Interactions: When you fill out forms on our website, subscribe to our services, or communicate with us via phone or email.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site. You can manage your cookie preferences in your browser settings.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our IT support services.
- Communicate with you about service updates or inquiries.
- Improve our website and service offerings.
- Ensure compliance with legal obligations and security protocols.
4. Sharing Your Information
We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We work with trusted third-party service providers (e.g., cloud hosting, cybersecurity tools) to deliver our services.
- Legal Requirements: We may disclose your information when required to comply with the law or legal proceedings.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your information at any time by contacting us at support@3ninestech.com.
6. Your Rights
You have the right to:
- Access and Update: Request access to or update the personal information we hold about you.
- Opt-Out: Opt-out of marketing communications by following the unsubscribe link in emails or by contacting us.
- Request Deletion: Request the deletion of your personal data. To exercise your rights, contact us at support@3ninestech.com.
7. Security
We implement industry-standard security measures, including encryption and secure data storage, to protect your information from unauthorized access or disclosure.
8. Cookies and Tracking
Our website uses cookies to enhance user experience and gather usage data. You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you via email or website notice if significant changes are made.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
3Nines Technologies
3031 NW 149th Street
Oklahoma City, OK 73134
Phone: (405) 488-8000
Email: support@3ninestech.com
