When it comes to managing your business’s IT infrastructure, there are two main options: fully managed IT services and co-managed IT services. Both options can provide valuable support to businesses, but they have some key differences. Understanding these differences can help you choose the best option for your business’s needs.
Fully Managed IT Services
Fully managed IT services are a cost-effective way to have enterprise-level IT support and managed at an affordable cost. Fully managed IT services are provided by a Managed Service Provider (MSP) that takes full responsibility for managing and maintaining your business’s IT infrastructure. This means that you don’t have to maintain an internal IT team or manage IT operations in-house. Instead, the MSP provides all necessary services, including network management, security, data backup and recovery, help desk support, and IT consulting. This option allows businesses to outsource all IT responsibilities and focus on their core operations. Fully managed services are suitable for small and medium-sized businesses that do not have the resources or expertise to manage their IT infrastructure in-house.
Co-Managed IT Services
Co-managed IT is a hybrid service model combining the benefits of an MSPs knowledge and resources with the flexibility and control of your in-house IT management. In a co-managed IT environment, the business retains some control and responsibility for its IT infrastructure, while also outsourcing certain tasks to the MSP. The MSP can provide additional support, including network management, security, data backup, and recovery, and help desk support. One of the main benefits of a co-managed model is that it allows your business to customize your IT support to meet specific needs and goals. For example, you might choose to outsource tasks such as technical support and security management, while retaining control over other areas such as engineering and project management. This option is suitable for businesses that have an internal IT team but need additional support and resources. Co-managed services are suitable for larger organizations with dedicated IT departments that want to supplement their team and improve their IT infrastructure.
Both fully managed and co-managed IT services can provide valuable support to businesses. However, it’s important to understand the differences between the two options and choose the one that best fits your business’s needs. Fully managed services may be more suitable for small and medium-sized businesses that do not have the resources or expertise to manage their IT infrastructure in-house, whereas co-managed services may be more suitable for larger organizations with a dedicated IT department that want to supplement their team and improve their IT infrastructure.
To learn more about fully managed and co-managed support reach to us. We have a team of dedicated experts that can assist you in determining what level of IT support is best for your business.